Return Policy
If you do not love your purchase, we will gladly issue an exchange or store credit (via gift card) within 7 days of delivery. Store credit will not include any shipping cost. After 7 days all items are Final Sale.
We cannot issue refunds back to the original form of payment
Shipping and handling charges are not included in the exchange or store credit amount.
Sale items, gift cards, hair accessories, bodysuits, braletts, jewelry, candles, body products & stickers are Final Sale.
If you do not love your purchase, we will gladly issue a refund for the value of any approved merchandise within 3 DAYS of the original receipt date. After 3 days, any merchandise returned up to 14 days is handled as exchange or store credit. After 14 days, items are final sale
No price adjustments for previously purchased items.
Sale items, gift cards, hair accessories, bodysuits, braletts, jewelry, candles, body products & stickers are Final Sale.
All items purchased at a Painted Tree location (Cary or Raleigh) will abide by their return policy.