Customer Care
ONLINE RETURN POLICY:
We will gladly exchange or provide store credit for merchandise postmarked within 14 days of the initial ship date. Unfortunately we cannot exchange the merchandise after this date due to supply. Exchanges must be in NEW condition, unworn, with the original tag attached.
Articles in worn condition will not be accepted for an exchange. Shipping and handling charges are not included in the exchange or store credit amount.
Jewelry, accessories, Hosiery and Sale Items are FINAL SALE and cannot be exchanged.
IN-STORE RETURN POLICY:
We will gladly exchange or provide store credit for merchandise within 14 days of the initial purchase date. Unfortunately we cannot exchange the merchandise after this date due to supply. Exchanges must be in NEW condition, unworn, with the original tag attached.
Articles in worn condition will not be accepted for an exchange.
Jewelry, accessories, Hosiery and Sale Items are FINAL SALE and cannot be exchanged.
Paisley reserves the right to refuse an exchange based on the condition of the merchandise. Unfortunately Paisley cannot provide refunds.
Privacy Policy:
As you purchase from Paisley we want to ensure the best shopping and ordering experience possible. We collect your name, billing and shipping addresses, phone number, e-mail address, and credit card information, so we can process and ship your order. Protecting your information is our top priority, and we take this responsibility seriously. Your credit card number and other personal data will be treated with high security and confidentiality. We will not share your personal information to third parties without your consent.
Secure Shopping:
Here at Paisley, we have established several safeguards to keep your information safe and confidential. Orders placed on our site are encrypted using Secure Sockets Layer (SSL)* technology to ensure your privacy and safety. With SSL, all the information transmitted over our website will remain unaltered and secure.